We of the coffee world now have very own champion of vulnerability, with a prophetically similar name. Talor Browne appeared on stage at Tamper Tantrum in Antwerp to talk about mental and physical health in hospitality, and the dire need to reopen that discussion. Mandatory viewing for all venue owners and managers.
I think it’s rather amusing that the specialty industry seems divided and generally unimpressed about our loss leader (ie. the product we make no money on to raise consumer awareness). If your trump card doesn’t make you that enthused, what’s it doing for a new and impressionable customer?
🌎 Last week’s equality issue spurred nearly a hundred replies to my inbox with welcome encouragement (though almost entirely from women). We have a long way to go, so please continue to send links or better yet, write your own!